Updated February 1, 2019
1. Meaning of Personal Information
5. Why Do We Collect Your Personal Information?
The purposes for which Personal Information are collected in the course of your use of the Website are the following:
(i) proceed to open a User account and identify yourself afterward;
(ii) optimize your client experience when you use the Website and the Service;
(iii) complete a transaction you undertook through the Service;
(iv) proceed with a refund or exchange following a transaction completed through the Service;
(v) allow you to take advantage of the features and services offered through the Website;
(vi) register, when you request it, to our mailing list, contests, and promotions;
(vii) help the Business evaluate and improve the Website and the Service;
(viii) allow you to receive notifications, updates, alerts and other communications from us relating to the Website and the Service; and
(ix) provide your information to carefully selected unaffiliated companies when we believe their products or services may be of interest to you or to other merchants and merchant exchanges who may, in turn, use such information for marketing purposes. If for any reason you do not wish to share your information with unaffiliated third parties who use it for marketing purposes, please contact the Business.
6. Collection and Use of Personal information
Except as expressly authorized by the law or if we obtain your express consent to that effect, the Business collects and uses your Personal Information only to the extent necessary to fulfill the purposes identified herein.
The Personal Information we may collect through your use of the Website are, inter alia, the following:
(i) complete name;
(ii) physical address;
(iii) e-mail address;
(iv) phone number;
(vii) your children’s names;
(viii) your children’s gender; and
(ix) IP address.
7. Data Retention
The Business undertakes to keep on record your Personal Information only for the time required to fulfill the purposes identified herein, and as long as your User account exists.
8. Communication of Personal Information to Third Parties
Please note that we may disclose Personal Information to the following persons in the following circumstances:
(a) Disclosure to Service Providers
We may disclose Personal Information to other companies that provide services to the Business or on its behalf. We will only provide those companies the information they need to deliver the services.
The Business may share certain Personal Information with, inter alia, the following service providers:
Google for the use of the Google Analytics service (web analytics);
Paypal (payment processing);
FedEx (delivery); and
Mailchimp (e-mail marketing).
(b) Disclosure Within Corporate Groups
We may disclose Personal Information within the Business’ corporate group.
(c) Disclosure to Trading Partners
We may disclose Personal Information to other carefully screened organizations that want to let you know about a product or service that might interest you and which is related to the Website or the Service. Any communication that will be sent to you in that context will be carefully reviewed by the Business before the disclosure of any Personal Information.
(d) Disclosure in the Event of a Sale
The Business may have to disclose or transmit Personal information in the event of a sale, merger, bankruptcy or reorganization.
(e) Law Enforcement and Legal Disclosure
The Business may disclose your Personal Information to a government institution that has asserted its lawful authority to obtain the information or where the Business has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information.
9. Access to Your Personal Information
Personal Information is accessible only to employees and members of the organization who need it to perform their work.
10. Access to Personal Information
At all times you can request the Business to provide you with any Personal Information we have concerning you and, if applicable, if any of your Personal Information has been disclosed to third parties (your “File”). Please note that access to your File is free of charge. However, a reasonable charge may apply if you require the transcription, reproduction or transmission of your File. We will inform you in advance of these costs if any.
11. Accuracy of Personal Information
The Personal Information you disclose to the Business should be as complete, accurate and up-to-date as possible.
You are allowed to, and at any time, have your file edited to correct inaccurate or incomplete Personal Information and to have information that is outdated or not justified by the purposes provided herein deleted from your File. You can do so by updating the Personal Information found in your User account or by contacting us.
a) by mail:
C/O Customer Service
550 rue Deslauriers
Montréal (Québec) H4N1V8
b) by phone: 1-844-333-7326;
c) by fax: 1-514-337-0878
d) by e-mail: firstname.lastname@example.org